As winter solstice ushers in the ascent of yang energy and the seasons cycle anew, we gather talents to engage in joint research and empower our journey forward. As the legal service industry enters the deep-water zone of high-quality development, only by taking a systematic, professional and collaborative operation system as our vessel can we ride the winds and waves to reach the shore of excellence.

From December 19 to 21, 2025, the training program "Operational Evolution: Tahota 2025 Operational Strategy Vision and Empowerment Practice Training" was grandly held at Tahota Center. More than 100 operational backbones from 28 offices nationwide gathered together to embark on an immersive empowerment journey that integrates strategic height, professional depth and humanistic warmth. This event is not only a transfer of knowledge, but also a collective awakening concerning role transformation, value reshaping and organizational evolution.

Camp Opening

Anchor the Direction and Jointly Map Out the New Blueprint for Operations

On December 19, the opening ceremony was warmly kicked off under the coordination and guidance of the host, Lawyer Ni Hong.

Chief Partner Lawyer Cheng Shoutai delivered an opening speech full of aspirations, extending a warm welcome and sincere greetings to the operational colleagues coming from afar. He conducted an in-depth analysis of the current development trend of the industry, and clearly pointed out that against the backdrop of intensified industry competition and growing demands for client experience, operations have become a key component of the law firm’s core value creation. Lawyer Cheng expressed earnest expectations: the future Tahota operations team should be an elite force that is politically reliable, professionally competent, collaboratively efficient, highly innovative and full of humanistic care.

Subsequently, Lawyer Xu Zhengping, Member of the Management Committee, delivered a themed sharing session titled "Tahota’s Mission, Vision and Values". He led the audience to look back on the firm’s development journey, conducted an in-depth interpretation of Tahota’s distinctive partnership culture, and emphasized that within this unique partnership ecosystem, operations personnel are by no means mere administrative executors. Instead, they are guardians of the culture, practitioners of the systems, and a buffer zone for stakeholder relationships. He offered his earnest advice to all operational colleagues: they must uphold a neutral stance, hone their professional capabilities, adhere to the spirit of professionalism and service awareness, strictly abide by behavioral red lines, and stay true to the original aspiration through concrete actions.

Theme-Driven Leadership

Elevate Perspectives and Build New Insights into Management

On December 20, the themed sharing session centered on "Establishing a Strategic Vision from Operations to Management" was held as scheduled. Lawyer Liu Jun, Member of the Management Committee, served as the host, accurately controlling the rhythm and connecting the context of the entire sharing session.

Lawyer Shen Zhijun, Member of the Management Committee, delivered a presentation titled "Building and Driving an Operations Team System Under a Symbiotic Relationship", and put forward the philosophical proposition of "Seeing the 'Invisible' Value". He advocated that organizations should return to a people-oriented approach, seeing the complete individual rather than just job labels. He maintained that the operations team, based on profound insights into cutting-edge business practices and data support, should take the initiative to provide forward-looking recommendations for management decision-making, aligning operational planning with business strategies to jointly advance the ultimate realization of legal value.

Lawyer Ni Hong, Member of the Management Committee, focused her presentation on "Service-Oriented Operational Management and Collaboration Between the Headquarters and Branch Offices", stating plainly that this is a "compulsory course" and "watershed" for the development of large-scale law firms. She systematically dissected the topic from three dimensions: unifying strategic goals, balancing centralized and decentralized management, and co-building professional excellence. She proposed that the firm should consolidate the collaborative synergy between the headquarters and branches by strengthening overall coordination functions, enhancing empowerment support, and maintaining operational flexibility, so as to facilitate Tahota’s growth into a top-tier law firm.

Lawyer Xu Zhengping, Member of the Management Committee, shared his insights around the topic "Reinvigorating Knowledge Management Driven by the Market". He emphasized that the long-term competitiveness of large-scale law firms stems from the institutionalization of professional capabilities, and the "reinvigoration" of knowledge management embodies three core values: enhancing "platform attractiveness" for lawyers, building an "institutionalized professional image", and establishing the firm’s core position as an "ability-driven entity". He clearly pointed out that promoting knowledge management is by no means about "acquiring knowledge"; instead, it aims to enable professional capabilities to be accumulated, amplified and passed down from generation to generation on a firm-wide basis.

Chief Partner Lawyer Cheng Shoutai delivered a speech themed "Building a Strategic Brand Under Professional Leadership", proposing the establishment of four core consensus points:

1. Professionalism is the foundation of Tahota and also the source of its core "distinctive character";

2. The core goal of brand building is to effectively convey "Tahota’s emphasis on professionalism";

3. Brand building is not about "superficial packaging" but rather a "systematic expression";

4. We should fully strive to build and maintain Tahota’s image as a "professional, large-scale and comprehensive law firm".

He emphasized that only with unified consensus and aligned direction can we jointly build Tahota’s reputation as a top-tier professional law firm.

Experience Sharing & Mutual Learning

Empowerment and Capacity Enhancement: Exploring New Paths for Operations

In the session themed "Concept Expansion and Experience Sharing: Empowering Comprehensive Operational Capabilities", operational management partners from all offices, representatives of operational staff, and heavyweights from legal media took turns to take the stage, delivering a series of insightful experience-sharing sessions focusing on practical operations and packed with valuable takeaways.

Lawyer Zou Ying, Partner of the Chongqing Office, delivered a presentation titled "An Excellent Administrative Team in the Eyes of Managing Partners". He proposed that the fundamental orientation should be serving lawyers, to realize the value leap from "a job" to "a career". By taking the initiative to identify tasks, take on responsibilities and never shirk duties, we should build a diversified resource and knowledge system for empowerment, temper the overall perspective and management capabilities of administrative leaders, and jointly construct Tahota’s excellent service system.

Dong Mengting from the Kunming Office shared her insights in a presentation titled "Strengthening the Cornerstone of Law Firm Operations Through Efficient Communication". She suggested upgrading from "transactional response" to "proactive collaboration": taking the initiative to anticipate needs, identify risks and put forward contingency plans; transforming from a "messenger" to a "interpreter" and "processor", and becoming a capable advisor to partners in operational management.

Wang Zhongxue from the Taiyuan Office delivered a presentation titled "Practice and Dedication in Internal Communication of Operations Teams". Combining the practical experience of the Taiyuan Office, she shared five core secrets: division of labor is empowerment, collaboration means support, building trust, anchoring common goals, and continuous learning, providing practical reference for building an orderly and warm operations team.

Hu Xinying from the Haikou Office, focusing on her presentation "Positive Interaction Between Law Firms and Judicial Administrative Authorities", emphasized that it is essential to uphold the highest professional standards, the strictest compliance awareness, and the most sincere communication attitude to build a solid, smooth and mutually trusting bridge of interaction, safeguarding the firm’s steady and long-term development.

Mr. Chen Xiaomeng, Vice President of The Paperless Law Firm Group and General Manager of Zhihui AI, focused on cutting-edge technologies and delivered a themed presentation titled "Building AI-empowered Learning Organizations". He conducted an in-depth analysis of the transformative role of AI technology in reshaping the legal industry ecosystem, provided a detailed introduction to mainstream AI tools such as DeepSeek, Doubao and Zhihui AI, and explored practical paths for operations personnel to leverage technology to improve work efficiency and innovate service models amid the AI wave.

Liu Feng, Operations Director of the Shenzhen Office, took the Operations Service Center of Tahota Shenzhen Office as a case in point to share practical experience themed "Functional Orientation of Law Firm Operations Management and Construction of Operations System". He pointed out that the operational function is a core function developed in response to the development trend of the industry, the actual needs of law firms and the career development demands of lawyers. Operations personnel should adopt forward-looking thinking and rich imagination to continuously stimulate creativity and explore new service models and business directions.

Lawyer Liu Xiaopo, Partner of the Jinan Office, delivered a presentation titled "How to Build a 'Talent Ecosystem Rainforest' That Attracts Professionals". She proposed that operations personnel should act as "listeners" and "supporters" for lawyers. Starting from basic services that meet expectations, moving on to value-added empowerment that exceeds expectations, and then advancing to empathetic operations rooted in attentive listening, they should strive to build a symbiotic and mutually prosperous talent ecosystem rainforest.

Hua Huilin from the Nanjing Office, focusing on her presentation "Operation Strategies for Talent Recruitment and Cultivation in Law Firms in the New Era", shared operational strategies for talent recruitment and cultivation from the dimensions of understanding talents, expanding talent acquisition channels and optimizing policies, improving mechanism guarantees, and strengthening talent training and development.

Ms. Meng Ran, Partner of Zhexiang, delivered a presentation titled "From Strategy to Execution — A Methodology for Goal Decomposition and Implementation". She clearly broke down the four key elements of strategy, goal, tactic and execution, and elaborated on the six core management points: clarifying goals, building teams, managing requirements, formulating plans, communicating and collaborating, as well as summarizing and reviewing. This provided operations personnel with a systematic methodology to enhance their project management capabilities.

Feng Lichao from the Chengdu Office shared her insights in a presentation titled "Professionalism Reflected in Details – Hierarchical Standards and Implementation Skills for Reception Services". She emphasized that reception work is the "first window" of a law firm’s image, and elaborated on practical content including the work norms and personnel responsibilities for meeting rooms and reception areas, as well as various reception plans and standards.

Li Xiang from the Beijing Office delivered a presentation themed "From 0 to 1: From Planning to Execution – A Guide to Brand Event Implementation". She comprehensively sorted out the key implementation points of the entire brand event process, ranging from confirming event information, formulating themes, and inviting guests, to event execution, promotion and publicity, on-site reception, and finally summary and review.

Thematic Deep Dive

Practical Implementation: Forging New Consensus for Development

On December 21, the thematic discussion session focused on the implementation of work across all operational sectors. It simultaneously carried out practical training courses and in-depth discussions in four major sections to achieve targeted empowerment.

Zhang Pengfei shared insights on the standardization of front desk reception and first impression management. Zeng Xi elaborated on the standardized workflow for housekeeping management. Wang Xiujuan sorted out the daily workflow for file management. Zheng Jing and Guo Rong jointly shared the daily procedures for human resources work. Wan Yuting introduced an overview of Tahota's Party organization and the daily norms for Party building work. These sessions comprehensively covered the core practical points of administration, human resources, and Party building.

Four colleagues—Jing Lijun, Peng Yanmei, Zhou Xuan and Chen Xue—delivered detailed presentations focusing on the responsibilities and scope of work of the finance department, invoice issuance procedures and related management rules, expense reimbursement processes and key considerations, as well as the accounting of lawyers' financial revenue and expenditure details and the management of financial archives respectively. Their sharing provided clear guidance for advancing the standardization of financial operations.

Liu Yining gave an introduction to the explanations of award application and rating organizations as well as the application process. Pan Xingwei shared insights on Tahota's integrated publicity and the application of AI toolkits. Jiang Tingting interpreted the strategic positioning and execution coordination of Tahota's Young Lawyers Development Committee, helping to improve the quality and efficiency of brand building and young lawyers' development work.

Luo Fei conducted an in-depth analysis of the systematic construction of compliance efficiency systems and paths for value enhancement in large-scale law firms. Dai Limei explored the implementation paths for the headquarters and branch offices to collaboratively build an integrated resource integration platform. Their insights have laid a solid foundation for the business development and risk prevention and control of the law firm.

Epilogue

Steadfast Original Aspirations, Forging Ahead on a New Journey to the Future

All groups engaged in intense discussions centering on the "Empowerment Demand List" and the "2026 Operations Action Plan", and ultimately formulated actionable recommendations covering dimensions such as process optimization, tool sharing, inter-office collaboration, and training mechanisms. At 15:30 in the afternoon, all participants were awarded completion certificates, a symbol of the dual honor of responsibility and glory.

Three days have passed, fleeting yet substantial. 

Here, we revisit our original aspirations, elevate our perspectives, delve deep into pain points, and jointly explore solutions. The focused gaze of every operations professional, every candid conversation, and every commitment to action is injecting new momentum into Tahota's organizational evolution. 

The land is vast and boundless; we stand together through thick and thin. Operations work quietly, yet it underpins the towering edifice of our cause. 

As legal services advance into the deep-water zone of high-quality development, Tahota's operational system is shifting from dispersed response to systematic empowerment, and evolving from functional execution to strategic synergy. 

We firmly believe that with the joint efforts of all operations colleagues, Tahota will surely forge ahead steadily and embark on a new chapter in the magnificent landscape of China's legal development, underpinned by a more robust operational foundation, stronger organizational resilience, and a warmer humanistic core.